Lantronix SecureBox SDS1101 Guide de l'utilisateur Page 73
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11: Troubleshooting and Contact Information
SDS1101/2101 User Guide 73
Problem/Message
Reason
Solution
When you attempt to assign an IP
address to the unit by the ARP
method, the "Press Enter to go into
Setup Mode" error "(described
below) message displays. Now
when you Telnet to the device
server, the connection fails.
When you Telnet to port 1
on the device server, you
are only assigning a
temporary IP address.
When you Telnet into port
9999 and do not press
Enter quickly, the device
server reboots, causing it
to lose the IP address.
Telnet back to Port 1. Wait for it to
fail, then Telnet to port 9999 again.
Make sure you press Enter quickly.
When you Telnet to port 9999, the
"Press Enter to go into Setup
Mode" message displays.
However, nothing happens when
you press Enter, or your
connection is closed.
You did not press Enter
quickly enough. You only
have 5 seconds to press
Enter before the
connection is closed.
Telnet to port 9999 again, but press
Enter as soon as you see the "Press
Enter to go into Setup Mode"
message.
When you Telnet to port 1 to
assign an IP address to the device
server, the Telnet window does not
respond for a long time.
You may have entered the
Ethernet address
incorrectly with the ARP
command.
Confirm that the Ethernet address
that you entered with the ARP
command is correct. The Ethernet
address may only include numbers
0-9 and letters A-F. In Windows and
usually in Unix, the segments of the
Ethernet address are separated by
dashes. In some forms of Unix, the
Ethernet address is segmented with
colons.
The IP address you are
trying to assign is not on
your logical subnet.
Confirm that your PC has an IP
address and that it is in the same
logical subnet that you are trying to
assign to the device server.
The device server may not
be plugged into the
network properly.
Make sure that the Link LED is lit. If
the Link LED is not lit, then the
device server is not properly plugged
into the network.
When you try to assign an IP with
DeviceInstaller, you get the
following :
"No response from device!
Verify the IP, Hardware
Address and Network Class.
Please try again."
The cause is most likely
one of the following:
The hardware address you
specified is incorrect.
The IP address you are
trying to assign is not a
valid IP for your logical
subnet.
You did not choose the
correct subnet mask.
Double-check the parameters that
you specified.
Note: You cannot assign an IP
address to a device server through a
router.
The device server is not
communicating with the serial
device to which it is attached.
The most likely reason is
the wrong serial settings
were chosen.
The serial settings for the serial
device and the device server must
match. The default serial settings for
the device server are RS-232, 9600
baud, 8 character bits, no parity, 1
stop bit, no flow control.
- SDS1101/2101 1
- User Guide 1
- Copyright & Trademark 2
- Contacts 2
- Disclaimer 2
- Revisions 3
- Contents 4
- Figures 7
- Purpose and Audience 9
- Chapter Summary 9
- Additional Documentation 10
- Applications 11
- Application Examples 11
- Protocol Support 13
- Additional Features 13
- Configuration Methods 13
- Product Information Label 14
- Package Contents 15
- Installing the SDS 16
- Required Information 17
- Installing DeviceInstaller 18
- Assigning an IP Address 18
- 3: Getting Started 20
- SDS1101/2101 User Guide 20 20
- Next Step 21
- Network Configuration 24
- Server Configuration 26
- Host List Configuration 28
- Serial Settings 29
- SDS1101/2101 User Guide 31 31
- Pack Control 31
- Connection Settings - TCP 32
- SDS1101/2101 User Guide 34 34
- Endpoint Configuration 34
- Common Options 34
- Connection Settings - UDP 35
- SDS1101/2101 User Guide 36 36
- Connect Protocol 36
- Datagram Mode 36
- Apply Settings 37
- Apply Factory Defaults 37
- Accessing Setup Mode 38
- Exiting Setup Mode 39
- IP Address 41
- Set Gateway IP Address 41
- DHCP Name 42
- Baudrate 44
- I/F (Interface) Mode 45
- Port Number 46
- Connect Mode 46
- SDS1101/2101 User Guide 48 48
- SDS1101/2101 User Guide 50 50
- Remote Port (0) ? _ 54
- Send Characters 57
- Telnet Terminal Type 58
- Channel (Port) Password 58
- Expert Settings (Option 5) 59
- Security Settings (Option 6) 60
- Disable SNMP 61
- SNMP Community Name 61
- Disable Telnet Setup 61
- Disable Port 77FEh (N) ? 62
- Disable Web Server (N) ? 62
- Disable Web Setup (N) ? 62
- Disable ECHO ports (Y) ? 62
- Figure 8-3. Encryption Keys 63
- Default Settings (Option 7) 64
- Security Settings Defaults 65
- Obtaining Firmware 66
- Reloading Firmware 66
- Figure 9-1. TFTP Window 67
- Monitor Mode Commands 69
- SDS1101 LEDs 71
- SDS2101 LEDs 72
- Problems and Error Messages 72
- SDS1101/2101 User Guide 73 73
- Problem/Message 73
- Reason 73
- Solution 73
- Technical Support 74
- Lantronix model number 75
- Lantronix MAC number 75
- Description of the problem 75
- Serial Port 76
- Serial Connector Pinouts 76
- Modem Cable 77
- Network Port 78
- Ethernet Connector Pinouts 79
- Power Plug 79
- SDS2101 Serial Ports 80
- Reset Button 81
- Category 82
- Description 82
- AutoIP 87
- ARP and Telnet 88
- Conversion Table 89
- Scientific Calculator 90
- RoHS Notice 93
- Manufacturer’s Contact 94
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