Lantronix ETS16PR Manuel d'utilisateur télécharger pdf (Page 47)

ETS Installation Guide

If you are experiencing an error that is not described in this book, or if you are unable

to fix the error, you may:

 To check our online knowledge base or send a question to Technical

Support, go to http://www.lantronix.com/support

 Email us at [email protected].

 Call us at:

(800) 422-7044 Domestic

(949) 453-7198 International

(949) 450-7226 Fax

Our phone lines are open from 6:00AM - 5:30 PM Pacific Time Monday through

Friday excluding holidays.

Technical Support Europe, Middle East, and Africa

Phone: +49 (0) 89 31787 817

Firmware downloads, FAQs, and the most up-to-date documentation are available at:

www.lantronix.com/support

When you report a problem, please provide the following information:

 Your name, and your company name, address, and phone number

 Lantronix ETS model number

 Lantronix ETS serial number

 Software version (use the Show Server command to display)

 Network configuration, including the information from a Netstat command

 Description of the problem

 Debug report (stack dump), if applicable

 Status of the unit when the problem occurred (please try to include

information on user and network activity at the time of the problem).

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Lantronix ETS16PR Manuel d'utilisateur Page 47